leadership

sales

Measuring Your Sales Process

What Gets Measured, Gets Improved In our data driven world, there is so much information, that sometimes it is difficult to decide what is best to measure when it comes to managing your sales function. Before we get into what to measure, it is even more important to talk a little about the accuracy of …

Measuring Your Sales Process Read More »

Employees, hiring

Great Employees Are Made

Part One – It Starts With Hiring We all dream of having the perfect employee. You know the one, who never makes a mistake, who can anticipate our next need (even before we have it), who handles themselves and your customers with the grace of saint, the one that will simply make your life better…the …

Great Employees Are Made Read More »

leader

1 Thing Leaders Should Forget

When it comes to business, there is one thing I hope to never get back…the ideal of the infallible leader. I think over the years, in some ways, business has become a little less formal. Happily workplaces got rid of their suits and ties. Most of us embraced the “casual Fridays” and some even went …

1 Thing Leaders Should Forget Read More »