If you asked your customers to rate their satisfaction with your services, would they give you a wonderful review? Customer experience is where business is won or lost. If the needs of the customer are not met through dealing with you, they will take their business somewhere else, however it goes beyond just your product …
One of the biggest hurdles any small business owner faces, is the question of, “How much should I charge?” It is a question filled with questions; What if it is too much? What if I can’t make any profit at this rate? What are my competitors charging? Do I have a better product or service …
Customer service is critical. There is an often told story about Nordstrom that goes like this. One day a customer came in with an automobile tire, said it was the wrong size and he wanted a refund. The sales person thought it over and then refunded the man his money for the tire. What made …
One of the things we continually discuss with our business clients, is the importance of taking the time and making the effort to practice innovating. Back in the eighties and nineties, it was referred to as “thinking outside the box” or earlier this century it was, “pushing outside the boundaries”. While innovation and the process …
Sales are the lifeblood of every business. Knowing how to make more sales, without being salesy, is how you win the game. Even if you aren’t looking to win anything, the extra revenue and income that comes from more sales makes business, and life so much better. You connect with an ideal prospect, and it …
I happened along a quote the other day…”somewhere someone is looking for exactly what you have to offer”. From my perspective, in its simplicity, it really does pack a whole lot meaning and even more truth. However, the question which most don’t contemplate is, what do you have to offer? You can think about this …
117 10th Street, Unit A
Brandon, Manitoba, Canada
R7A 4E7
Main Line: (204)571-6923
117 10th Street
Brandon, Manitoba, Canada
R7A 4E7
Main Line: (204)571-6923